Batch Processing in business processes is the ability to execute an activity or a set of activities for several business cases simultaneously. In practice, we can observe different cases where the bundled execution of several cases is beneficial and can improve process performance. In healthcare, it is more time-efficient to first collect a set of blood samples taken from patients to deliver them to the laboratory instead of sending a nurse for each separately.
Key performance indicators (KPIs) are the most important metric for analyzing statistical data of business processes: KPIs can not only be used to highlight efficiencies and inefficiencies in business processes, but they can help to subsequently improve specific activities in order to speed up process execution. Choosing the right KPIs and displaying the data in a simple and intuitive way is key for process improvement. One of the most common requirements for KPI monitoring is about time-sensitive business processes.